Brand Triumph 2026 Frequenty Asked Questions (FAQs)

GENERAL QUESTIONS (FYZICAL MEMBERS & EXHIBITORS)

Friday October 2 - Sunday, October 4, 2026

Schaumburg is located in Central Time Zone

Yes. Once you register you’ll receive the confirmation email with additional details including agenda and breakout session selections. We’ll also be sending communications in the coming weeks, leading up to the event. Some event emails may get caught in SPAM. Please be sure to check your email to ensure you’re receiving communications. If you opt out, you won’t receive updates.

All questions related to Brand Triumph should be emailed to events@fyzical.com which is monitored daily M-F.

Arrival times may vary based on exhibitors (with booths to set up) vs. FYZICAL attendees.  See the appropriate section below.

The main event concludes on Sunday, October 4th by 1:00 PM CT. Unless selecting to attend continuing education courses, which will run later into Sunday afternoon, we recommend scheduling flights after 3:30 PM CT. 

Renaissance Schaumburg Convention Center Hotel 

1551 Thoreau Dr N, Schaumburg IL 60173

We are committed to providing an accessible and inclusive experience for all Brand Triumph attendees. ADA-accessible accommodations are available throughout the hotel and event spaces, including accessible guest rooms and facilities. If you require a specific accommodation or have accessibility questions, please let us know before the event so we can work with the hotel and event team to support your needs. For hotel and venue accessibility questions or accommodation requests, please contact our hotel liaison, Aubree Schroeder at aubree@pineapple-group.com.

When booking your flights, Chicago O'Hare International Airport (ORD) is closest to the venue and located about 14 minutes/miles from The Renaissance Schaumburg Convention Center Hotel.

First, register for the event online hereAfterwards, you’ll receive a registration confirmation email that will prompt you to book your hotel room with the link provided to access the discounted FYZICAL rate.

Originally the timeline was Friday, August 28th, but it has been extended by one week to Friday, September 4th to align with the hotel reservation deadline.

Friday, September 4th.

The hotel cutoff date for booking your room through the online Brand Triumph portal is September 4. After this date, we cannot guarantee room availability or the exclusive FYZICAL event rate. If you need to book a room after the September 4 cutoff, we recommend contacting the Renaissance Schaumburg directly at 847-303-4100 and asking for Group Reservations. Be sure to mention that you are attending FYZICAL Brand Triumph so the hotel can determine whether the special group rate is still available and, when possible, capture your reservation within the FYZICAL room block.

Please wait at least 15 minutes after registration for the confirmation to generate and check your junk/spam folder.  If you cannot find it, email events@fyzical.com and the team can request the confirmation be regenerated.

Alternatively, use the appropriate link below to book the Renaissance at a discounted room rate while supplies last.

You can use the reservation link and click “Manage Reservations” from the hamburger menu in the top right corner, or you can contact the hotel directly at 847-303-4100 for assistance.

If you need to cancel your hotel reservation, your deposit will be refunded as long as the hotel receives your cancellation at least three (3) working days prior to your scheduled arrival. Be sure to obtain and retain your cancellation confirmation number for your records.

Yes, there is parking at the hotel. Self-parking is complimentary and valet parking is charged at an overnight rate of $24/day. 

Renaissance Schaumburg Convention Center Hotel does not offer airport transportation, but there are transportation options available including Uber, Lyft and Taxis. We suggest you download these apps prior to your arrival. FYZICAL does not host transportation to/from the airport. 

Yes, there is parking at the hotel. Self-parking is complimentary and valet parking is charged at an overnight rate of $24/day. 

In Schaumburg, Illinois, October weather is typically moderately chilly with cooling temperatures throughout the month. The month is also known for being slightly windy. 

Average temperatures range from a high of 63 degrees fahrenheit to a low of 44 degrees fahrenheit.

Dress for the event is casual or business casual. Jeans are appropriate. This is a great opportunity to show off your FYZICAL-IZED team! The event staff will make every effort to keep the meeting space comfortable but understand the rooms may be too warm or too cold for your liking. You may want to pack a sweater or jacket in case you get cold.

Think polished, comfortable and ready to play for Saturday night at Top Golf. Be comfortable enough to swing a golf club but polished enough for photos and networking.

You are responsible for hotel accommodations and all travel expenses including flights, mileage, baggage fees and any fees associated with your transportation to and from the event. Breakfast and lunch will be provided on Saturday and Sunday. There will be social events Friday and Saturday night with complimentary food and non-alcoholic beverages provided. A cash bar will be available both nights for any alcohol purchases, so please plan accordingly.

Breakfast and lunch will be provided on Saturday and Sunday. There will be social events on Friday and Saturday night with complimentary food and non-alcoholic beverages provided. A cash bar will be available both nights for any alcohol purchases, so please plan accordingly.

Dietary restrictions and food allergies submitted during registration are taken into consideration when planning event menus. We work closely with our catering partners to provide a variety of options; however, specific accommodations cannot be guaranteed.

In the lead up to the event, an "Everything You Need to Know" document will be emailed to all registrants.  A new event app will be released in late September, which will be the primary source for information in the lead up to and during the event for things like the detailed agenda, breakout sessions, participating exhibitors, the Expo Hall map and much more!  Instructions on how to download the app and get started will be provided before the event.

All questions related to Brand Triumph should be emailed to events@fyzical.com which is monitored daily M-F.

FOR FYZICAL MEMBERS ONLY:

This will be available in our new event app that will be released in late September.

Breakout session details will be outlined in the new event app that will be released in late September.  This will include a registration signup workflow.

The current plan is to offer each breakout twice during the weekend, once on Saturday and Sunday.

Several Continuing Education Courses will be offered (at no additional cost) concurrently from 1:00-3:00 PM CT on Sunday afternoon, October 4th.

No. Main stage and breakout sessions will not be recorded for post-event viewing. We will be gathering attendee feedback on the content and may explore opportunities to further develop and share high-interest topics through future webinars, trainings, and other educational programs.

We suggest participants arrive in Chicago by 3 -3:30 PM CT in order to get to the hotel for guaranteed check-in which starts at 4 PM to get settled prior to the event which kicks off at 7 PM CT in the Expo Hall.

This year, we've moved to a tiered ownership-group model designed to ensure representation from the individuals most responsible for driving performance, culture, and execution within an organization - typically owners and clinic directors.

See the chart below for the number of allocated complementary passes based on your cohort.  Note: you do not accumulate passes if you fall into two cohorts – i.e. an Area Representative who also owns 2 active clinics does not get 5 passes.  Area Representatives who own clinics will fall under the clinic tiering cohorts. 

Submit the Additional Attendee Request Form

Provide the attendee details, and most importantly to ensure we have the right people in the room, tell us why this person is the right fit for BT and what do you hope they will walk away with?

  • Our Planning Team will review and respond to requests within 2-4 business days
  • Registration charge is $299 per person for each additional approved FYZICAL attendee

Most Outlook profiles contain your first franchise ID number which follows the structure of six-digit number – state abbreviation – clinic type (ex. 999###-TX-PTN).  The location ID for registration would be the first three digits, so 999.

Alternatively, you can ask your Franchise Regional Consultant (FRC) for help identifying it.

FOR EXHIBITORS ONLY:

Exhibitor Load-in and Sponsor Registration Begins: Friday, October 2nd from 8 AM – 5 PM.

Be ready to kick off Brand Triumph at 7 PM CT on Friday in the Expo Hall.

Yes, if you select an exhibitor package or sponsorship level where exhibit space is included, you will receive the information via the Sponsorship Portal after your registration is submitted. The kit will include options for additional furnishings or services available at an additional expense.

You will have the opportunity to order additional products and services through Alliance once you receive the exhibitor kit in addition to purchasing an on-site logistics package found in your Prospectus.

Your ticket quantity is determined by your exhibitor and sponsorship level.
Please reference the Sponsorship Prospectus for details. If you’d like to include additional staff or attendees, you may purchase tickets for $399 per person. Everyone onsite (exhibitors and sponsors alike) must be registered for the event.

Your ticket quantity is determined by your sponsorship level (see below).

If you’d like to include additional staff or attendees, you may request purchase tickets for $499 per person. First, you must complete the Additional Attendee Request Form.  Everyone onsite (exhibitors and sponsors alike) must be registered for the event.

Valuable time in the Expo Hall networking with FYZICAL members and other exhibitors during the event + participation during our Saturday night social activity at Top Golf.  Meals will be provided too. 

All exhibitor service information - including advance shipping, storage, material handling, labor, booth furnishings and other booth-related services - will be available through the Exhibitor Services Storefront. Each exhibiting company should have a primary point of contact (POC) associated with its Brand Triumph booth reservation. That individual will receive an email from Susie Prue (Susie@brandengagestrategies.com) with a link to access the Exhibitor Services Storefront. Once the primary POC receives the link, they can create an account and password to access the Storefront, where they will find available services, ordering information, pricing, deadlines and other important booth setup details.  You will need to know your booth number to order from the storefront.  If you need this information, you can request it from Susie.

Each exhibit space includes carpet and standard sidewall drape (including rear). Any additional booth furnishings, equipment or services can be ordered separately through the Exhibitor Services Storefront.

Yes, this can be purchased at a discounted rate through BrandEngage.  To purchase as an add on to your sponsorship package, please email Susie Prue (susie@brandengagestrategies.com).

Yes.  Pricing is available for both 10 and 20 amps and custom power packages can be made upon request.  To purchase as an add on to your sponsorship package, please email Susie Prue (susie@brandengagestrategies.com).

Lead retrievals through ExpoPass will be available to purchase at a discounted rate of $400 in advance and can be purchased onsite at a price of $500. 

As we transition to a fully digital event experience, your Virtual Event Booth provides a dedicated space within the Whova event app for attendees to learn more about your organization. In addition to your company logo, you may upload up to two PDF marketing materials for attendees to view and download throughout the event. Please send your logo and digital collateral to Melissa (melissa@brandengagestrategies.com) by September 4.

Please provide a square JPG/JPEG or PNG company logo (recommended size: 256 x 256 px) and up to two PDF files, with each file no larger than 10 MB.  These materials will be incorporated into your exhibitor profile within Whova.  Please share with Melissa (melissa@brandengagestrategies.com) by September 4.