The rapid evolution of AI has led to a proliferation of development tools and methodologies, and as a pioneer amongst the big AI players, Google has a wealth of experience and insights to share. This session delves into the primary areas of convergence in AI system development, including model quality metrics and user experience patterns. We will explore some of the challenges and successes of AI adoption that Google has observed, examining aspects of change management including ROI analysis, and robust safety nets. By understanding the strengths and limitations of AI, attendees will also gain valuable insights into building effective AI systems and mitigating risks.